SERVICENOW

The Client AQL Technologies worked with a prominent financial institution, a leading bank with an extensive network of branches and a large customer base. The bank’s operations heavily relied on its IT infrastructure, making incident management and service availability critical for business continuity and a seamless customer experience. The bank faced challenges in managing incidents…

The Client A leading multinational retail organization, with a vast product catalog and numerous store locations, faced significant challenges in inventory management and supply chain optimization. They lacked real-time visibility into their inventory, had manual order fulfillment processes, and struggled with aligning supply and demand. These issues led to inefficiencies, increased costs, and customer dissatisfaction…

The Client A prominent hospital providing a broad range of medical services faced significant challenges managing its complex IT infrastructure. With numerous medical devices and systems in place, the hospital needed a solution to streamline operations, improve asset visibility, and maintain compliance with healthcare regulations. The Challenge The hospital’s IT operations were fragmented and largely…

The Client A leading global authority in risk and insurance, operating in over 50 countries with a highly complex IT environment and stringent regulatory obligations. The Challenge The organization faced fragmented asset visibility due to disparate databases and manually maintained spreadsheets across various sites. This lack of a unified view hampered compliance, slowed audits, and…

The Company The client is a reputable educational institution offering a wide range of academic programs. They faced specific IT asset management (ITAM) challenges due to budget constraints, the need for efficient asset distribution and tracking, and software compatibility concerns. To address these challenges, they collaborated with AQL Technologies, a ServiceNow premier partner specializing in…

The Company The finance client, a prominent financial institution, operates in a highly regulated industry and handles sensitive customer data. They required robust IT asset management (ITAM) solutions to address their unique challenges while ensuring compliance with regulatory frameworks like SOX (Sarbanes-Oxley Act) and PCI DSS (Payment Card Industry Data Security Standard). To overcome these…

The Company The manufacturing client, a leading company in the industry, specializes in the production of machinery and equipment used in various sectors. With a diverse range of physical assets and a complex supply chain, the client faced significant challenges in effectively managing their IT assets. To address these challenges, they sought the expertise of…

The Company AQL Technologies, a leading ServiceNow premier partner, was approached by a large healthcare institution that provides comprehensive medical services to a diverse patient population. With multiple locations and a wide range of departments, the healthcare organization faced significant challenges in managing their IT assets effectively. They sought AQL Technologies’ expertise to implement an…

The Company The client is one of the leading pharmaceutical companies in the U.S. They develop and manufacture biosimilar drugs with a production capacity of over 5000 bioreactors. They are currently working on an innovation drug and have five molecules in their portfolio of biosimilar drugs.   The Challenge The client needed a stable ITSM tool…

The Company The client is one of the leading acute care hospitals in the U.S. They operate more than 60 hospitals across the country, they offer a wide range of services including medical, diagnostics, and surgical for both outpatients & inpatients. They have dedicated themselves to improving the quality of health care services across the…