AQL's Support Plans for Microsoft 365

Office365, SharePoint, Power Platform, MS Teams and Dynamic 365
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A Team of experts with every Microsoft skillset you need to be successful.

AQL ensures that managing and developing in the Microsoft cloud remains a smooth and pleasant experience for your businesses. Delegate your Microsoft 365 development and maintenance tasks to an expert third-party organization that has expertise in Office 365, SharePoint, Power Platform, Nintex, K2 and a lot more.

Check out our Microsoft 365 support packages below.

1. Silver: End User support
2. Gold: Silver + Administration & Configuration
3. Platinum: Silver + Gold + Advisory + Custom Development & Governance
ServicesSilverGoldPlatinum
Microsoft 365 Technologies
SharePointTrueTrueTrue
Dynamic 365TrueTrueTrue
TeamsTrueTrueTrue
One DriveTrueTrueTrue
Azure ADFalseTrueTrue
PowerAppsFalseTrueTrue
Power AutomateFalseTrueTrue
SPFxFalseFalseTrue
Power BIFalseFalseTrue
Power Virtual AgentsFalseFalseTrue
NintexFalseFalseTrue
K2FalseFalseTrue
SSRS / SSISFalseFalseTrue
XamarinFalseFalseTrue
SQL ServerFalseFalseTrue
Custom Development
DotNetFalseFalseTrue
Javascript FrameworksFalseFalseTrue
XamarinFalseFalseTrue
Microsoft 365 Services
AdministrationTrueTrueTrue
Custom DevelopmentTrueTrueTrue
Cloud Readiness & ImplementationTrueTrueTrue
MigrationsTrueTrueTrue
TrainingsTrueTrueTrue
GovernanceFalseFalseTrue
License OptimizationFalseFalseTrue
Roadmap & PlanningFalseFalseTrue
Free Applications Included
TheSafeOrg.comFalseFalseTrue
SharePoint Intranet WebpartsFalseFalseTrue

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* Roll Over Policy

  • No more than 40% of the hours can be rolled.
  • Rolled over hours expire in a month for Monthly Subscription & Addons packages.
  • For Pack of Hours package hours expire quarterly.
  • Roll over policy applies only to plans that have more than 40 hours.

Hours

  • Standard Hours: M to F 8AM-5PM (Client’s time zone).
  • Non-business Hours: M-TH. 5PM-8AM (Rate is contract price x 1.5).
  • Weekend/ Holiday Hours: Fri. 5PM-Sun 12AM (Rate is contract price x 2).

Rate

  • Non-Business Rate: Contract price x 1.5.
  • Weekend/ Holiday Rate: Contract price x 2.
  • Holidays all day Rate: Contract Price x 2.

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Schedule a Consultation

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Why Partner With AQL?

  • Imagine working with a team of Microsoft 365 certified experts with every skill set you need.
  • May it be migrations of Office 365 and Azure or custom development using SPfx, Power Platform or administration for Microsoft 365, AQL has been doing this for years, your organization can leverage this skillset instantly.
  • AQL is Microsoft Gold Partner for Collaboration & Content, Project & Portfolio Management and Microsoft Silver Partner for Cloud Productivity and Messaging.
  • Our services and solutions are efficient and cost-effective, and we implement industry best practices & methodologies.