Accelerate CMDB Accuracy with ITOM Discovery Quick Start
Is your organization truly getting ROI from ServiceNow ITOM Discovery?
An incomplete CMDB can severely hinder growth. AQL’s ServiceNow ITOM Discovery Quick Start rapidly activates, configures, and optimizes your Discovery module to address challenges like inaccurate CMDB data, scan issues, and failing scans, while also reducing manual work.
It is a focused 4-week engagement designed to rapidly activate and optimize ServiceNow Discovery for clients who own the module but have underutilized its capabilities. In 4 weeks, you will have a clean, updated, and intelligent CMDB that delivers enhanced infrastructure visibility and supports smarter decision-making.
Challenges AQL Solves
Incomplete CMDB
Gaps from misconfigured IP ranges, missing credentials, or limited scan coverage.
Manual Errors
Time-consuming & error-prone CI classification and credential handling.
Limited Mapping
Poor visibility between apps, services, and infrastructure impedes root-cause analysis.
Performance Issues
Overloaded MID Servers & inefficient schedules slow or fail discovery.
Why Choose AQL?
Quick, Actionable Insights
Get clear, prioritized recommendations you can implement immediately.
ServiceNow Best Practices
Align with proven CSDM standards and industry best practices.
Zero Operational Disruption
Focused engagement that won’t impact your daily operations.
Scalable Long-term Results
Build a foundation for sustained CMDB excellence.
Week 1: Assessment & Preparation
Define scope, review data sources, and assess Discovery health.
Week 2-3: Discovery Setup & Configuration
Set up MID Servers, credentials, ranges, and enable auto-discovery.
Week 4: Optimization & Handoff
Tune patterns, finalize dashboards, and deliver support plan.
Unified Dashboard
Real-time success rates, CI counts, and AI-driven alerts.
Data Integration
Combines ServiceNow, SCCM, and JAMF data for complete visibility.
AI Recommendations
Pattern optimization and anomaly detection using AI/ML insights.
Scalable Support
Step-by-step guidance for scans, IP ranges, and integrations.
Proven Improvement
Measurable maturity gains with pre/post-remediation baselines.
