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CIO facing failed ServiceNow project dashboard versus Certified Partner guiding successful rollout
ServiceNow Partner Implementation Specialist: Why Projects Fail Without One
ServiceNow Partner Implementation Specialist: Why Projects Fail Without One 1024 541 Sameer Mohammed

Introduction: Execution is Everything Over the past series of technical deep dives, we have outlined the highest-stakes challenges facing CIOs today. We have explored the necessity of pristine CMDB health, the strict prerequisites for ServiceNow AI Readiness, and the critical tactics required to survive ServiceNow Upgrades and Patching. However, all of these strategic initiatives hinge…

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CIO reviewing ServiceNow AI readiness checklist with five steps highlighted
ServiceNow AI Readiness Assessment: A 5-Step Checklist for CIOs
ServiceNow AI Readiness Assessment: A 5-Step Checklist for CIOs 1024 541 Sameer Mohammed

Introduction: AI Readiness Is About Risk, Not Hype CIOs are under immense pressure to adopt AI, but seasoned IT leaders know that most automation failures stem from a total lack of readiness. ServiceNow’s Agentic AI and Now Assist have the power to fundamentally transform ITSM but only if the underlying foundation is secure, standardized, and…

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2 Ways to Boost Employee Output & Cut HR Costs
2 Ways to Boost Employee Output & Cut HR Costs 1024 535 Sameer Mohammed

Today’s CHROs are expected to do more than just manage talent—they play a crucial role in driving efficiency, optimizing workforce strategies, and contributing to profitability. But how can HR leaders achieve these goals without increasing costs or adding complexity? The answer lies in intelligent automation. One powerful way to enhance productivity and reduce costs is…

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3 Ways to Elevate the Customer Experience While Reducing Costs
3 Ways to Elevate the Customer Experience While Reducing Costs 640 331 Sameer Mohammed

Modern customers demand fast, seamless service at every interaction. However, attempting to meet these expectations by adding more technology or increasing headcount often leads to higher costs and operational complexity. A smarter, more sustainable approach is needed, one that leverages AI-driven automation, optimization, and real-time visibility to enhance customer satisfaction while keeping costs under control.…

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Dynamic Navigation Web Part
Transform Your Intranet with AQL’s Dynamic Navigation Web Part: Enhancing User Experience and Efficiency
Transform Your Intranet with AQL’s Dynamic Navigation Web Part: Enhancing User Experience and Efficiency 1024 516 Sameer Mohammed

Are your employees frustrated with the amount of time it takes to find essential information on your intranet? This common problem can lead to decreased productivity and increased frustration among users. Traditional intranets often have disorganized content, making navigation difficult and time-consuming. AQL’s Dynamic Navigation Web Part offers a solution to these issues by providing…

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What is a Center of Excellence (CoE)? Its Features & Benefits
What is a Center of Excellence (CoE)? Its Features & Benefits 1024 512 Sameer Mohammed

In today’s competitive and fast-paced business environment, organizations are constantly seeking ways to enhance efficiency, drive innovation, and maintain a competitive edge. One such strategy that has gained significant traction is the establishment of a Center of Excellence (CoE). But what exactly is a CoE, and what are its core features and benefits? Understanding a…

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Everything You Need to Know About ServiceNow’s Latest Update San Diego
Everything You Need to Know About ServiceNow’s Latest Update San Diego 150 150 Rizwan Ansari

ServiceNow, like other organizations in the technology sphere, releases updates frequently. Every year they feature two new releases. In 2021 they have had two new releases-Quebec and Rome. The first release of ServiceNow scheduled in 2022 is San Deigo. The most recent releases always include new features and improvements that can aid in the improvement…

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Building a Covid-19 Compliant Workspace for Employees Returning to Work
Building a Covid-19 Compliant Workspace for Employees Returning to Work 150 150 Sameer Mohammed

Covid-19 has left an indelible impact on how we operate as a team, a community, a workforce, and an organization. As we gear up to go back to work, our existing co-working and collaborating concepts need some rethinking. Primarily since so little is known about the disease, and there is no cure yet. Expecting employees…

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XSLTListview VS DataFormWebpart
XSLTListview VS DataFormWebpart Sameer Mohammed

Applies to SharePoint 2013 XSLTListview webpart was release with SharePoint 2010 to replace the Listview webpart which was used to display the list data in SharePoint 2007. It uses XSL and users can customize a lot of the XSLT and modify the look feel functionality which the listview webpart could not do. XSLTListview webpart works…

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Clearing filter selection on a DataView created by Filter Webparts
Clearing filter selection on a DataView created by Filter Webparts 150 150 Sameer Mohammed

Applies to SharePoint 2013 After using filter webparts with a dataview you will soon realize that if you want to clear the filter so that you can see all the records in the dataview it just does not work, i.e. you have to select all the filters all the time. There is not the way…

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