Solve Common Issues With Power Virtual Agents
Microsoft Power Virtual Agents democratizes bot building for you, Virtual Agent lets you build custom chatbots with guided, no-code graphic interface. Chatbots can be custom-built for scenarios relevant to your business and can be connected with existing products and services. Virtual agents can also be continuously monitored to improve performance using AI and data-driven insights.
Empower teams and improve customer satisfaction with Power Virtual Agents
- Personalized bot conversations for quick customer resolutions
- Innovative, intuitive and code-free graphical interface to build chatbots
- Powerful AI capabilities for rich multi-turn conversations
- Integration with back-end systems to allow bots to take action on behalf of the user
- Power metrics and AI-driven dashboards for continuous monitoring and improvement
- Build custom chat canvas to enhance user experience
- Automate repetitive tasks with option to escalate to live agents
- Export and import bots across multiple environments
Core Services
Proof of Value
Understand how Power Virtual Agent can boost your business productivity
Strategy Workshops
Define bot strategy and roadmap to drive business investments
User Training
Comprehensive training to make the tool user-friendly and effective
Integration
Integrate your products and services, and other Power Services with Virtual Agents
Build
Build low code intelligent and cognitive chatbots using Power Virtual Agent’s simple graphical user interface.
Integrate
Embed your power virtual agent to Power Apps, Power BI and/or Power Automate platforms and get access to hundreds of data sources.
Extend
Extend your power virtual agent capabilities to Azure Bot service and nurture personalized interactions on popular customer channels like Teams, Slack, Skype, etc.
Analyze
Improve your chatbot performance for higher efficiency and returns through AI driven insights from interactive and intelligent, easy to read dashboards.
Graphical Interface
Power Virtual Agents has a simple graphical user interface. This enables users to build virtual agents without coding and makes it friendly for all user levels.
Integration
Power Virtual Agents allows integration to Power Apps, Power BI and Power Automate. This out-of-the-box integration gives access to hundreds of pre-built connecters.
Extensibility
Power Virtual Agents can be extended to Azure Bot Service. This can be used to build advanced custom scenarios.
AI-Driven Insights
Power Virtual Agents can be easily monitored through AI-driven insights on a easy-to-read dashboard. Chatbot performance can be configured and continually improved for higher efficiency and returns.
Chatbot Statistics
80%
Standard Questions Answered by Chatbots
1.4bn
People using Chatbots regularly
30%
Reduction in Cost on Customer Service Calls
$5bn
Investment in Chatbots by 2021
Why Partner With Us?
- Our extensive experience with Power Platform, and other Microsoft technologies, has enabled us to ensure best-practices with the latest offering of Power Virtual Agents.
- We use our resources to guide your organization for bot adoption, creation, and management of bots.
- We have the right capabilities to extend your applications for complex Virtual Agent requirements for customers, employees, and operations.
- Our work across various industries enables us to understand your requirement better. We collaborate with you to develop intelligent chatbot experiences for your users.
