Over the past series of technical deep dives, we have outlined the highest-stakes challenges facing CIOs today. We have explored the necessity of pristine CMDB health, the strict prerequisites for ServiceNow AI Readiness, and the critical tactics required to survive ServiceNow Upgrades and Patching.

However, all of these strategic initiatives hinge on one ultimate variable: having the right implementation partner.

ServiceNow projects do not fail because of the platform’s capabilities. They fail because enterprise leaders underestimate the complexities of deployment and rely on internal teams to execute a massive digital transformation. At AQL Technologies, we know that avoiding the pitfalls of technical debt and driving true user adoption requires a Certified Partner Implementation Specialist.

1. Why ServiceNow Rollouts Fail

When an enterprise attempts a massive ServiceNow implementation without a certified partner, the cracks show up almost immediately in four key areas:

• Lack of Governance: There is no clear ownership over the CMDB, the Common Service Data Model (CSDM), or process alignment. The platform quickly turns into a dumping ground for unstructured data.
• Custom Script Debt: As we covered in our deep dive on ServiceNow Integration Hub vs Custom Scripting, internal teams often write brittle custom code instead of using native tools. These integrations inevitably break during the next upgrade.
• N‑1 Upgrade Risk: Because the architecture is fragile, the team avoids upgrading. As we detailed in our guide on the Upgrade Penalty, unsupported instances stall adoption and introduce severe security vulnerabilities.
• Lack of OCM (Organizational Change Management): Technology rarely fails; people fail to adopt it. Without a structured OCM plan, employees resist the new workflows, and the initiative dies in the rollout phase.

The impact on the CIO is devastating: wasted budget, burned-out IT teams, and a completely failed ROI.

2. The Certified Partner Distinction

CIOs must understand the difference between a generic IT contractor and a Certified Partner Implementation Specialist.

Generic contractors write brittle code to solve immediate problems. Certified ServiceNow Partners, like AQL Technologies, design scalable, native architecture.

When you bring a Partner Specialist to the table, they deliver:

• Native Architecture Alignment: We build with Integration Hub, Flow Designer, Action Designer, and Spokes avoiding the custom scripts that create future technical debt.
• Governance & Compliance: We establish strict data hygiene to ensure CMDB health, CSDM alignment, and immediate patch compliance.
• ATF Pipelines: We build Automated Test Framework (ATF) pipelines so your bi-annual upgrades require zero manual regression testing.
• Organizational Change Management (OCM): We build targeted communication, training, and feedback plans. We ensure your employees actually understand and embrace the new workflows, driving immediate platform adoption.

3. The CIO Risk Factor: Side-by-Side

To understand why enterprise leaders refuse to fly solo, look at the stark difference in operational outcomes:

4. Case Example: The Cost of a Generic Contractor

Consider a recent enterprise that attempted to roll out a massive ServiceNow ITSM and HRSD workspace using only a team of generic IT contractors.

The Failed Attempt: Without a certified partner to guide the overarching architecture, the contractors built dozens of custom, hard-coded integrations that immediately broke during the next family release. User adoption was practically zero because there was no OCM strategy, and the CIO was forced to halt the project.

The AQL Rescue: AQL’s Certified Partner Implementation Specialists were brought in to salvage the rollout. We stripped out the custom scripts, replaced them with native Integration Hub flows, built automated ATF pipelines, and deployed a robust OCM training strategy.

The Result: The system was stabilized, the subsequent upgrade was flawless, and user adoption skyrocketed across the enterprise within 60 days.

5. Why CIOs Should Act Now

Hope is not an implementation strategy. To guarantee the success of your ServiceNow platform, you must secure certified expertise from day one. Partnering with AQL allows you to:

• Avoid Failed Projects: Stop burning budget on stalled rollouts.
• Reduce Technical Debt: Build it right the first time with native architecture.
• Stay N‑1 Compliant: Ensure your platform is always supported and secure.
• Accelerate Adoption: Use proven OCM strategies to win over your workforce.
• Gain Boardroom Confidence: Deliver the exact ROI you promised the executive team.

Conclusion: Expertise is the Ultimate ROI

ServiceNow projects do not fail because of the platform they fail because organizations underestimate the absolute necessity of a Certified Partner Implementation Specialist.

At AQL Technologies, our certified experts deliver the governance, technical automation, and OCM strategies required to eliminate operational risk and maximize your ROI. Do not leave your digital transformation to chance.

The post ServiceNow Partner Implementation Specialist: Why Projects Fail Without One appeared first on AQL Technologies.

Introduction: AI Readiness Is About Risk, Not Hype

CIOs are under immense pressure to adopt AI, but seasoned IT leaders know that most automation failures stem from a total lack of readiness. ServiceNow’s Agentic AI and Now Assist have the power to fundamentally transform ITSM but only if the underlying foundation is secure, standardized, and licensed correctly.

At AQL Technologies, we have built a 5‑step AI readiness checklist that addresses CIO fears head on: data leakage, customization debt, and licensing realities. Here is how to ensure your enterprise is actually ready for GenAI.

Step 1: CMDB Health Check

AI is entirely dependent on accurate configuration data. If your Configuration Management Database (CMDB) is empty, fragmented, or misclassified, the AI’s autonomous suggestions will be fundamentally wrong.

Before exploring automation, you must ensure your infrastructure is visible. As we outlined in our guide on ServiceNow ITOM Discovery Troubleshooting, repairing failing probes to automatically populate your CMDB is the non-negotiable first step toward AI readiness.

Step 2: CSDM Alignment

Having a populated CMDB is only the beginning. Without the structured domains of the Common Service Data Model (CSDM), AI initiatives collapse under the weight of unstructured data.

CSDM 5.0 ensures that AI can map incidents, underlying infrastructure, and digital products correctly. If you haven’t aligned your data, a ServiceNow CSDM 5.0 Implementation must be prioritized so the AI has a clear relational map to navigate.

Step 3: License Optimization (The Pro/Enterprise Reality)

GenAI features are not included in base packages; they require stepping up to ITSM Professional or Enterprise licenses. For many CIOs, securing that net new budget is a roadblock.

The solution is to optimize your base licenses first. By executing a ruthless ServiceNow License Optimization strategy auditing Requesters, Approvers, and Fulfillers you can reclaim up to 30% of your current spend. That reclaimed budget becomes the self-funding mechanism for your Pro/Enterprise upgrade needed for AI.

Step 4: Process Standardization (Attacking Custom Scripts)

AI thrives on repeatable, out of the box (OOB) workflows. If your ServiceNow instance is buried under thousands of lines of legacy custom scripts and bespoke routing rules, AI cannot automate it.

For example, inconsistent incident categories or rogue catalog items will completely confuse GenAI classification engines. CIOs must mandate a migration to native Flow Designer and standardize their processes before turning on the AI engines.

Step 5: Governance & Security (Addressing the LLM Fear)

When CIOs hear “Generative AI,” their number one fear is data leakage. You cannot allow proprietary enterprise data to train public Large Language Models (LLMs).

ServiceNow’s Now Assist respects strict domain separation and does not use customer data to train public models. However, enterprise readiness requires building internal governance frameworks to ensure role‑based access to AI recommendations, strict compliance, and full auditability. Understanding enterprise security is just as important as understanding the AI tech itself.

Conclusion: Build a Foundation You Can Trust

AI readiness is not simply about buying licenses, it’s about building an architectural foundation that CIOs and security teams can actually trust.

At AQL Technologies, we help IT leaders assess CMDB health, align CSDM, optimize licenses for Pro/Enterprise upgrades, standardize legacy processes, and establish the governance required to put LLM data privacy fears to rest.

The post ServiceNow AI Readiness Assessment: A 5-Step Checklist for CIOs appeared first on AQL Technologies.

One powerful way to enhance productivity and reduce costs is by revolutionizing self-service capabilities. By integrating AI-driven automation into HR portals, employees can quickly find answers to common questions, resolve issues without agent intervention, and complete HR-related tasks with ease. This reduces dependency on HR teams, allowing them to focus on strategic workforce initiatives while improving the overall employee experience.

At AQL Technologies, we specialize in HR service automation powered by ServiceNow, helping organizations streamline HR workflows, improve employee engagement, and reduce operational overhead. Our expertise ensures that CHROs can leverage AI-driven solutions to enhance workforce productivity while keeping costs in check.

Want to learn more? Download the guide to discover another essential strategy for streamlining HR operations and increasing efficiency with AQL Technologies’ HR automation solutions.

The post 2 Ways to Boost Employee Output & Cut HR Costs appeared first on AQL Technologies.

Want to learn more? Download the guide to explore two additional strategies for optimizing customer service while maintaining efficiency with AQL Technologies’ innovative solutions.

One effective way to achieve this is by unifying technology infrastructure to create a productivity-boosting workspace for agents. A single system of engagement eliminates the inefficiencies caused by siloed tools, enabling agents to access relevant information instantly, collaborate effortlessly, and resolve customer requests faster. With a streamlined workflow, customer service teams can improve response times, reduce operational friction, and enhance overall service quality—all without increasing costs.

At AQL Technologies, we specialize in AI-powered customer service solutions that help businesses integrate systems, automate processes, and enhance agent productivity. Our expertise ensures that organizations can meet evolving customer expectations while optimizing operations and reducing costs.

The post 3 Ways to Elevate the Customer Experience While Reducing Costs appeared first on AQL Technologies.

AQL’s Dynamic Navigation Web Part offers a solution to these issues by providing an intuitive and personalized information architecture. This web part enhances user experience, streamlines intranet design, improves site speed, and ensures content is easily and securely accessible.

The Challenge of Traditional Intranets

Traditional intranets often suffer from several issues:

• Poor Information Architecture: Users struggle to find relevant content quickly due to a lack of structured navigation.
• Lack of Personalization: Generic intranet experiences fail to cater to individual user needs and preferences.
• Complex Navigation: Overly complicated menus and disorganized content make navigation difficult.
• Inefficient Content Management: Administrators find it hard to manage and update content, leading to outdated information.
• Security Concerns: Ensuring that sensitive content is accessible only to authorized users can be challenging.

How Can AQL’s Dynamic Navigation Web Part Help?

• Intuitive Information Architecture: AQL’s Dynamic Navigation Web Part allows organizations to craft an intuitive information architecture. It simplifies the process of finding required content without the need for extensive searching or subscriptions. By organizing content logically and providing clear navigation paths, users can quickly locate the information they need, enhancing productivity and reducing frustration.
• Personalized Intranet Experience: The web part offers personalized intranet experiences by displaying widely used content or content based on user privileges and requirements. This customization ensures that users see relevant information tailored to their roles and needs, making the intranet more useful and engaging.
• Seamless Navigation: A seamless navigation experience is crucial for user satisfaction. AQL’s Dynamic Navigation Web Part enables users to effortlessly find and access the information required for daily tasks. The streamlined design helps improve site speed and overall intranet performance.
• Enhanced Content Accessibility: Administrators can easily add, view, and update navigation lists. They can manage who can access these lists, ensuring that only authorized users or groups can view sensitive content. This feature enhances both content accessibility and security.
• Improved Content Security: Content security is a top priority for any organization. With AQL’s web part, administrators can assign navigation items and lists to authorized users or groups only, ensuring that sensitive information is protected.
• Define Content Hierarchy: The web part offers an easy-to-use and simple user interface, allowing intranet admins to add, edit, and view various navigation menus, items, and related links. This helps in maintaining a clear and organized content hierarchy.
• Customize Navigation Menu: A visually appealing navigation menu can significantly improve user engagement. AQL’s Dynamic Navigation Web Part allows admins to add desired icons to each menu item, making the navigation visually attractive and easy to understand.

Conclusion

AQL’s Dynamic Navigation Web Part transforms intranet usability with intuitive information architecture, personalized experiences, seamless navigation, enhanced content accessibility, and improved security. To explore these benefits directly, try out a trial version and delve into its features on Microsoft AppSource. Visit AQL’s Dynamic Navigation Web Part on Microsoft AppSource to discover how it can enhance your intranet experience and streamline navigation.

The post Transform Your Intranet with AQL’s Dynamic Navigation Web Part: Enhancing User Experience and Efficiency appeared first on AQL Technologies.

Understanding a Center of Excellence (CoE)
A Center of Excellence (CoE) is a centralized team or organizational structure that provides leadership, best practices, research, support, and training in a specific area of focus. CoEs are designed to drive the adoption of new methodologies, improve skills, and ensure that the organization remains at the forefront of its industry. They serve as hubs of expertise and are critical in fostering innovation and maintaining high standards across the organization.

Core Features of a Center of Excellence

• Standardization: CoEs help establish standardized processes and practices across the organization. By developing and enforcing standards, CoEs ensure consistency and quality in the execution of projects and initiatives.
• Best Practices Repository: A CoE acts as a repository for best practices, methodologies, and tools. It collects, curates, and disseminates this knowledge throughout the organization, ensuring that all teams can benefit from proven strategies and techniques.
• Knowledge Sharing: One of the key roles of a CoE is to facilitate knowledge sharing and collaboration across different departments and teams. This helps in breaking down silos and promotes a culture of continuous learning and improvement.
• Training and Development: CoEs are instrumental in providing specialized training programs and resources. They help in upskilling employees, ensuring that the organization has the necessary talent to meet its strategic goals.
• Innovation Hub: CoEs serve as catalysts for innovation. They encourage experimentation, support new ideas, and provide the necessary resources and expertise to turn innovative concepts into reality.

Benefits of Implementing a Center of Excellence

• Enhanced Efficiency: By standardizing processes and practices, CoEs help in streamlining operations and reducing redundancies. This leads to improved efficiency and productivity across the organization.
• Improved Quality: CoEs ensure that best practices are followed consistently, resulting in higher quality outcomes. This not only enhances the organization’s reputation but also leads to greater customer satisfaction.
• Cost Savings: Optimized processes and efficient resource utilization lead to significant cost savings. CoEs help in identifying areas of waste and implementing cost-effective solutions.
• Faster Time-to-Market: With standardized processes and a repository of best practices, CoEs enable quicker project execution and faster time-to-market for new products and services.
• Competitive Advantage: Through continuous improvement, innovation, and adherence to best practices, CoEs help organizations maintain a competitive edge in the market. They ensure that the organization remains agile and responsive to changing market dynamics.

The post What is a Center of Excellence (CoE)? Its Features & Benefits appeared first on AQL Technologies.

Although its general availability has been targeted for the last month of the first quarter of 2022. The early availability is planned for February 3, 2022. Existing customers can upgrade to the latest version before the market launch. ServiceNow offers release notes and highlights of all the new features and enhancements they have planned for the new release. 

Our ServiceNow experts have already acquainted themselves with the San Diego release notes and highlights. All the users will start their upgrade to the San Diego version, so it is important to learn more about all the latest changes this new release will bring to different modules. 

How does one get access to this new release of ServiceNow?  

As you already know, ServiceNow is offering these latest releases to improve the functionalities and add new features/functionalities that will enhance the performance and efficiency of the ServiceNow platform. Apart from offering two feature releases in a year, they also offer patch releases that offer fixes to all the problems that have come to pass till date. All the feature releases and patch releases are part of the ServiceNow subscription and licensing agreement. The latest releases are free, and usually it takes weeks to upgrade if you use the ServiceNow best practices and prescriptive guidance. Also, ServiceNow provides release notes on all their feature releases to make sure that users have adequate information on each release.   

The ServiceNow San Diego release highlights  

ServiceNow offers many new additions and interesting features and enhancements that will improve the efficiency of users. For detailed information on all the features and enhancements, read the summary and highlight notes for ServiceNow releases. 

However, we will provide brief information on all the new features added to ServiceNow.  

IT Service Management   

1. Digital Portfolio Management  
2. Walk Up Experience enhancements  
3. Virtual Agent enhancements  
4. Process Optimization enhancements  
5. DevOps Change Velocity  

IT Asset Management  

• IT Asset Offboarding
• Software asset management

1. Content library portal  
2. Virtual agent for software requests  

• Hardware asset management

1. Hardware asset management workspace  
2. Cloud Insights  
3. Reservation plans  

IT Operations Management  

1. Enhancements to the Unified Agent Client Collector 
2. ITOM Governance  
3. Workspace for Cloud Operations 

CMDB  

1. New Service Graph Connectors  

App Engine  

1. Decision Builder  
2.  Flow Designer diagramming 
3. Ad-hoc playbook activities  

Next Experience UI (Polaris)  

ServiceNow mobile  

1. Mobile UI enhancements  
2. Mobile App Builder and Mobile Card Builder enhancements 
3. Mobile Usability Enhancements 

AQL’s ServiceNow best practices are helping businesses utilize the full potential of ServiceNow. Our ServiceNow experts always keep an eye out for the recent developments in the ServiceNow world. From migrations to implementations, we manage your business’s ServiceNow needs. 

The post Everything You Need to Know About ServiceNow’s Latest Update San Diego appeared first on AQL Technologies.

Prominent industry organizations like the World Health Organization (WHO), the Center for Disease Control (CDC), Occupational Safety and Health Administration (OSHA), and American Industrial Hygiene Association (AIHA) have collectively arrived at Employee Health and Safety (EHS) guidelines specific to Covid-19 for organizations. The instructions are to ensure a safe return to work and making every workspace safe or ‘Covid-19 compliant.’  

This blog highlights some of these critical guidelines for businesses planning to restart their operations. 

Getting a Covid-19 recovered employee to resume work: What employers need to do   

In the current scenario, organizations need to be extra vigilant about all employees’ health, especially those that make a comeback after recovery from Covid-19. This section explains what employers need to do before getting a Covid-19 recovered employee back to work. 

Categorizing Covid-19 Cases

There are still many uncertainties surrounding Covid-19 and regarding their symptoms, infectiousness, severity, treatment, and recovery. Public health organizations are trying to make sense of what they have seen so far. Based on the severity of the infection, they have been able to categorize patients as follows:

Category 1: Unconfirmed Covid-19 patients – Patients who were not tested for Coronavirus but exhibited the symptoms and were in self-quarantine  

Category 2: Asymptomatic but confirmed Covid-19 patients

Category 3: Confirmed Covid-19 patients who recovered without hospitalization 

Category 4: Confirmed Covid-19 patients who underwent hospitalization  

Employees falling in any one of the above categories need to resume work on fulfilling the conditions mentioned below by the health associations. 

Adherence to guidelines for Covid-19 positive cases returning to work   

Covid-19 positive employees should return to work only after complete recovery. Complete recovery implies a whole set of conditions, some of these are listed below. 

• Employee does not have a fever without a fever-reducing medicine for at least three days (72 hours). 
• The patient has noticeable and visible improvements in the respiratory system (such as cough /breathlessness) for at least a week (seven days) after the symptoms first appeared.  
• The patient undergoes double tests where two consecutive tests are conducted with a gap of 24 hours and, both are negative.  
• It is recommended that the patient limit contact with others for three days after isolation ends. 

Employees can return to work only after meeting the above conditions and the guidelines laid by prominent organizations like CDC, OSHA, and AIHA. 

Returning employees should be aware of the caution they need to exercise, especially limiting their physical interaction with others. At work, they must maintain the six-feet distance, avoid shaking hands, wear a mask, gloves, any other gear as mandated by the job.  

For more information, check the guidelines recommended by the CDC here. 

(Link https://www.cdc.gov/coronavirus/2019-ncov/community/guidance-business-response.html) 

Employee health and hygiene at the workplace 

Organizations need to be extra cautious about employee health and hygiene. 

• Employee health screening is mandatory and should be done every day as a quick detection and proactive preventive measure. The observations must be recorded. Any recordings outside the permissible range can call for further action, like asking the employee to undergo quarantine. 
• Employers need to scale up hygienic practices across the premises, such as disinfecting commonly used surfaces, protecting keypads at sign-in or payment points, ensuring uninterrupted supply of sanitizer at all times in strategic locations.   

• As hand washing is one of the most effective defenses, employers need to make sure that employees have ready access to washing facilities. Moreover, these facilities should be well-stocked with soap and paper towels.  
• Distribution of alcohol-based hand sanitizers and sanitizing wipes should be done throughout the workplace. Routine cleaning of all frequently touched surfaces such as workstations, countertops, and doorknobs is essential. Increased cleaning of common areas using standard cleaning agents can also reduce the risk of the spread of respiratory disease.  

 To know more about employers’ role, refer to the CDC’s “Interim Guidance for Businesses and Employers” here. 

Incident reporting and management 

Return to work request management system can be very instrumental, it can be used to implement all the necessary steps to make sure employees and organizations are ready when the employee is coming back at work. Using an Incident Management system with a custom action plan is highly recommended to respond to all Covid-19 related concerns quickly and correctly. The incident management and reporting solution should ensure a quick action for a Covid-19 related emergency. Ideally, the incident management system should be a central portal where employees across locations and offices can report an incident or request coming back to work and expect a response and resolution. 

Sounds daunting? Allow technology to give a helping hand and make you Covid-19 compliant.  

The new guidelines, regulations, and practices in the post-pandemic situation add many new operational responsibilities and is a bit overwhelming. More so as there are different aspects to it, like detailed surveillance, monitoring, communication, operational precision, and management.  

Besides, the treatment of this situation differs and demands quick response speed with no tolerance for any delays. 

 In such a scenario, a tool that can automate and quicken this can be life-changing, literally, and figuratively. Reporting, handling, tracking, and monitoring operations can be automated with tools like AQL Technologies’ Covid-19 Rapid Response Application.   

Rapid Response Application for Covid-19 from AQL Technologies  

AQL’s Covid-19 Rapid Response Application helps organizations track their employee coronavirus concerns, view their incident, response, and health status in rich dashboards, and provide a portal with relevant CDC documentation and other resources. A web-based application built on the Microsoft platform AQL’s Covid-19 Response tool is compatible with Office 365, Azure & Power platform.   

Supported by a desktop and mobile self-service portal, the Covid-19 response tool fully addresses employers’ and employees’ concerns about Covid-19.  

Here are some of the key features of the product.  

Customization:  Can be customized as per an organization’s unique response workflows, processes, and policies. 

Portal: Serves as a portal for making announcements and sharing relevant information. Updates, FAQs, and newsworthy articles can be shared through the tool. 

Reporting: Offers enhanced reports and dashboards that give management improved ability to manage teams and employees during the Covid-19 times effectively. 

Contact Tracing: Maintains employees’ personal and work emergency contacts along with their current projects. Equipped to handle emergency alert notification via email, text messages, phone calls as needed. Capable of Contact traceability by tracking employee’s daily contact with others, reducing notification time in case of Covid-19 positive outbreak. 

Incident management: Can keep in touch with quarantine employees regularly. Tracks Quarantines & Back to work employees.

Scheduling: Allows to manage schedules – whether onsite or remotely – of employees to ensure optimization. 

Operational assistance: Capable of sharing trigger requests and concerns for sanitization.   

Transparency: Allows businesses to appoint a Covid-19 response team with clearly chalked out responsibilities. 

An enterprise-level application like this can indeed be a powerful tool to restart business operations and put employees at ease. Moreover, it also puts the responsibility of action on every individual, making it a healthy and transparent ecosystem. To know more about the software solution,

write to us today at reachit@aqltech.com or
visit our website : https://aqltech.com/health-safety-application-for-reopening-your-business/

The post Building a Covid-19 Compliant Workspace for Employees Returning to Work appeared first on AQL Technologies.

XSLTListview webpart was release with SharePoint 2010 to replace the Listview webpart which was used to display the list data in SharePoint 2007. It uses XSL and users can customize a lot of the XSLT and modify the look feel functionality which the listview webpart could not do. XSLTListview webpart works with lists and library but not with external lists. Dataform webpart has always been around and is used to display data from list, library and external data sources as well.

Both data from webpart and XSLT list view webpart can be customizable using XSLT for all sorts of things including Conditional formatting, sorting, filtering, grouping etc. SharePoint Designer is smart to the user the right one depending on what you need it for and this is totally transparent to the user. When inserting a dataview in the page from Designer by selecting Dataview\ name of the list in the Ribbon, XSLT LIstview webpart is used whereas when Dataview\ Empty Dataview is selected from the ribbon in the designer, DataForm Webpart is used.

Check out my below posts on DataView Webpart, leave me a comment if you find them useful

The post XSLTListview VS DataFormWebpart appeared first on AQL Technologies.

After using filter webparts with a dataview you will soon realize that if you want to clear the filter so that you can see all the records in the dataview it just does not work, i.e. you have to select all the filters all the time. There is not the way to remove the filter from one of the filters while applying a filter on another one. With that being said I would also like to mention that this problem is with Empty Dataview webpart ( which is using data form web part ) only and not with the Dataview webpart from a list (which is making use of XSLTListview webpart )

Below is a high level of what it takes to get it done and the rest of the post describes in detail :

Create a row in the list with the value (Show All) in the column on which you want to apply a filter, in my case, this dummy row will contain (show All) for both first name and last name. This is key to the mechanism. Use XSLT Filtering instead of the regular filter and do XPATH filtering. the problem with this approach is the filter is not applied in a CAML query but on the XML data after it retrieves all the data from the list which mean for larger lists it can be a performance issue. Below is code that I will be using in the advanced filtering window.

[

(

((@Title =$Param_Lastname or $Param_Lastname ='(Show All)’) and @Title !='(Show All)’) and

((@FirstName = $Param_FirstName or $Param_FirstName ='(Show All)’) and @FirstName != ‘(Show All)’)

)

]

Follow the above post to create a page with 2 list filter webparts, 1 apply filter button, 1 dataview and set the filtering based on a parameter. Create a row in the list with first name and last name value = (Show All). Now looking at the SharePoint list filter pop up page, it will show “(Show All)” as the first value. Users will select this to remove the filter from that filter webpart.

Below I am deleting that filter that I created in my last post if you don’t have it don’t bother deleting it.

click on the “Add XSLT Filtering “ to open the window

Add the following code in it, each line for

[

(

((@Title =$Param_Lastname or $Param_Lastname ='(Show All)’) and @Title !='(Show All)’) and

((@FirstName = $Param_FirstName or $Param_FirstName ='(Show All)’) and @FirstName != ‘(Show All)’)

)

]

The above code is just to either show the selected filter row OR if a user has selected (show All) then show everything except for the (Show All) record. Looking deeper you will see one line of code for one filter webpart, so if you have more then add the same condition to every filter webpart. Hit on Save, run the page and you will see that it lets you clear the filter on 1 filter webpart while the filter is applied on only the other. To run my test this is what I am filtering on step by step

Test 1: First Name = Muzammil, Last Name = Mohammed

This will show the below 1 record

Now to see all people with Mohammed as the last name, remove the filter on the First name by select (Show All) on the first name like below, hit on apply filter and Vola! All Mohammed’s

Check out other posts on DataView Webpart, leave me a comment if you find them useful

The post Clearing filter selection on a DataView created by Filter Webparts appeared first on AQL Technologies.