ServiceNow developer

Role and responsibility:

• Overall, 5+ years of IT development experience
• 4 years of ServiceNow development experience, including Application UI, workflows, notifications, SLAs, and Service Catalog forms
• Post rollout production support. Experience in handling Bug Fixes and Enhancement requests.
• Experience working with Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, UI Pages, Script Includes, Access Control Lists, etc…
• Expert in JavaScript, JQuery, prototype, and Jelly scripting used in ServiceNow.
• Knowledge of working with different kinds of scripts in ServiceNow and their order of execution.
• Experience working with email notifications, inbound actions, reports, gauges, and home pages.
• Experience in the creation of catalog items, wizards, record producers, interceptors, user guide.
• Working on creation and customization of complex workflows and custom workflow activities.
• Worked with transform maps, data sources, and different transform scripts for data loads and management.
• Working with scheduled jobs, events, and triggers to manage business needs and handle background work.
• Working with complex UI customization and UI macros.
• Appreciated for suggesting and successfully implementing it.
• Working knowledge of Performance Analytics and Reports.
• Develops and improves user systems procedures and prepares systems documentation.
• Excellent written and verbal communication skills.
• Ability to quickly learn and take advantage of new technologies and concepts.
• Good understanding of customer requirements and pain points.
• Excellent written and verbal skills in order to effectively communicate quality technical and functional system specifications.
• Ability to take initiative and work without supervision.